Who are we?
We are a premium handmade company thay launched in 2017.
We promise our customers that we will deliver the best quality of all our products.
Every handmade items are made to order, we take our time and patient to achieve the every customers' exceptions.
What you see is what you will receive! Have fun shopping!
What is this store's return and exchange policy ?
Since most of our items are made to order, we do not accept return but only exchange at this time.
Do I have to pay the shipping fees to exchange the items or will you send me a exchange label?
Unfortunately we do not provide exchange labels, all shipping fees must be paid by the customer.
How long will it take to receive my order?
All handmade items are process between 7 - 12 days. We do not take rush orders.
Any items that contain logos or brand trademarks will be shipped from Hongkong (due to copyright reason, we can not make those items in the US.) with the fastest shipping.(USPS For USA Customers.)
The shipping usually take about 10 days to reach the destinations.
Other items that does not contain logos or trademarks will be shipped from LA depends on the availability.
My package has been lost . What should I do?
Please make sure to submit the correct address. We are not responsible for packages that are lost. Once your package leaves our premises we are not responsible for them as USPS is a shipping service that you agree to allow us to send for you. Once we send the liability is between you and USPS; however, we will do our best to help you find your package since each order comes with a tracking number. In the case where the tracking says delivered but you haven't received your package, you can visit your local post office or contact USPS to file a claim.